Your Personal London Pet Crematorium

 If you are looking for a London Pet Crematorium to help you with the arrangements for your pet then we, at Chestnut Lodge, will be able to to help you. We are just 6 miles from London, Gatwick Airport and just 8 minutes from junction 10 of the M23. Within easy reach of London by car or there are fast train services to Gatwick or Three Bridges or a longer service to east Grinstead which is a closer station. You may bring your pet to us or we can collect from your home or vet. 

Pet Crematorium Reception Buildings

It is an unfortunate fact that we all have to face the passing of our pets. This is probably the last thing you want to think about but we are here to assist you in any way we can. We can assure you that your pet will be handled with the care and respect you want and the cremation carried out to the highest standards possible. All our clients are special to us so please see how Chestnut Lodge, your Personal London Pet Crematorium can help you.

Our website has extensive information for you to browse but if you prefer a different format then you may view our online brochure here


How to arrange Your Pet’s Cremation 

If you wish to bring your pet to us then please telephone or email if it is easier for you. We just need to arrange an appointment, as we have other clients coming to us, but you can often come straight away. If you prefer then we can make a collection from your home or veterinary surgery. We work with a few veterinary surgeries within, or close to, London and they will be happy to organise matters for you if you wish. You may well find that it is more satisfying to come to us direct so you feel part of the service for your pet.  

Pet Reception Room

Veterinary Surgeries who we work with are :  

Mobile Vet Services  A Mobile Veterinary Service who will come to your home in South London and North Kent.

Mark Nelson Veterinary Surgery, 81 Woodville Road, Thornton Heath. Please be sure to ask for our service as they do have arrangements with another organisation.  

All Creatures Veterinary Surgery, 85 Lavender Hill, London 

We advise you to register with us well in advance so that you avoid that moment of distress when you lose your pet and you are tempted to let another vet make arrangements. Often the services provided by other veterinary surgeries will fall short of your expectations and there is no second chance. Although your vet may assure you everything is OK their requirements may be different to yours and a cremation service that is acceptable to one person may be abhorrent to another. If you allow us to help you we guarantee you will not be let down.

See Our Collection and Transportation Details


Pet Cremation Urns

You Decide the Cremation Service You Want

If you choose an individual cremation your pet will be cremated on its own in the chamber. But that is only part of the process. What makes the cremation truly individual is that, when the cremation finishes, the ashes will all be carefully collected. All visible remains are swept from the hearth of the machine and we shine a light over the hearth to ensure nothing remains. These are reduced to a fine ash in a cremulator and that machine is taken apart so all the traces of ash are collected. You will receive all your pet’s ashes with no contamination from other pets.

The ashes will normally be ready within 48 hours. If you would like to be present and be able to take everything home the same day then you may have the cremation scheduled for a specific time. With scheduled cremations, you may also attend and witness the cremation if you wish. There is an additional charge for the scheduled cremation service, however, you may find it is less expensive and more rewarding that making two journeys.

See our individual cremation details
See the scheduled and attended cremation details

If you do not wish to have the ashes and are content for your pet to be cremated with others then we can carry out a communal cremation where several pets are placed in the cremation chamber side by side. The handling is the same as the individual service it is just the cremation method is different and you will not be able to have any ashes returned to you.

At the end of the cycle, when everything has cooled, all cremated remains are brushed out and transferred to a grave area in the Pet Cemetery. A memorial bed adjoins this area which you are welcome to use.  This should not be confused with other services of the same name that may be nothing more than disposals.
See our communal cremation details


London Pet Crematorium Location Map


How to Find Your Personal London Pet Crematorium

See our detailed page for instructions from all over the area. We are just 8 minutes from Junction 10 of the M23 and there are fast train services from London to Gatwick or Three Bridges.

Find Your London Pet Crematorium Here

Burial for Your Pet’s Ashes

Plots are available in the Pet Cemetery for the burial of ashes from individual cremations. These are marked by plaques or headstones and the ashes of any number of family pets may be buried in the same plot.

Please see the Cemetery page for details 

Ashes Burial Plots in the Pet Cemetery

 Your Pet will Be Handled With Care and Respect At All Times

Our first Golden Rule of Pet Cremation states that we work as if you were standing next to us all the time. This applies all the way through the process from collection through the cremation and to the handling of the ashes.

Over 30 years of experience tells us that we are the Pet Crematorium for London that provides the highest standards of care for your pet.

Open 7 Days a Week

We are open between 8 am and 6 pm Monday to Friday and from 8 am to 1 pm on Saturday, Sunday and Bank Holidays. If you need us outside of those times just call and leave a message. There is usually someone here and we will contact you as soon as possible.

How Can the Pet Crematorium for London Help You Now?

If you have already lost your pet then you may wish to contact us on 01342 712976 and we will be able to help you straight away.

If you are planning for the future then please look at what we can offer. Please browse the pages on this site.

We advise you to register with us so that when the time comes it will make everything that much simpler for you. The intensity of feelings when you lose a pet can be a shock to many of you and the last thing you want to do is to rush into arranging a cremation or burial with someone you know nothing about. The standards in our sector vary enormously and there are no second chances.

If you need us or have any questions simply contact us on 01342 712976.

If you are looking for a very personal London Pet Crematorium then we guarantee we will be able to provide you with the best advice and assistance available.