Reviews of Chestnut Lodge Pet Crematorium and Pet Cemetery
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An excellent service that dealt with the lose of our dog with courtesy and kindness. Keeping us informed from his collection to his return home. In beautifully presented box making it clear that he was treated with the respect he deserved.
Would highly recommend them and deeply thank them for all they did.
We have used Chestnut Lodge twice for our much-loved Ragdoll cats. The first was seven years ago and the most recent at the end of February 2020 and on both occasions, we received an excellent service.
From the first point of contact the entire team offer a friendly, sympathetic, knowledgeable and personalised service. The genuine, sincere and dignified way in which they dealt with our pets is a lasting comfort.
Thank you to Stephen, Riann and the team.
We highly recommend Chestnut Lodge.
Thank you so much for looking after my dear recue cat Fang, you dealt with him and us with sympathy, dignity and love, we would recommend anyone who needs this service to use Chestnut Lodge and No Other.
Chestnut Lodge handled our requests professionally and sensitively. We got our precious Treacle back in 3 days, beautifully packaged and exactly to our instructions.
Thank you t
My word... If you've suffered the horror of losing a much loved pet then do yourself a huge favour and make the difficult transition from pet collection to burial/cremation as painless and as professional as can be wished for.
CL are nr East Grinstead but I'd wholeheartedly recommend them if you're within a 50 mile radius.
Chestnut Lodge have been exemplary throughout.
From the initial emergency collection, right thru to returning home with cherished memorabilia.
Kim collected my beloved and was both punctual and genuinely empathic - especially welcolme as it was an emergency call out on a Sunday.
Stephen was brilliant in ensuring my specific memorabilia was all organised in good time and even the 'logistical' staff on the cremation day were respectful, kind and professional.
I arrived to find my pet beautifully presented in a separate, bespoke room and the little touches of being able to pen a hand written note to accompany her in to the cremation was a brilliantly thoughtful touch.
I collected her on time and my keepsakes were all boxed up beautifully.
I've subsequently reveived condolence emails and even a card posted to me.
What a fantastic outfit CL is.
The service I was given with my dogs cremation was good.
I would recommend this company .
Our lovely cat, Rainbow was 18 when she passed and left a big hole in our lives. After a week of passing I still expect to see her in her bed. Your handling and compassion of Rainbow made it a little easier to bear each day. You explained things with sympathy and we were happy in the knowledge she was with someone who cared.
We received her back today knowing she was well looked after.
Thank you so much.
Excellent service - professional and sympathetic. Recommend unconditionally.
We lost our beautiful dog Monty on the 15/12/19, he was taken away from us too soon.We want to thank everyone at Chestnut Lodge, for your kindness and compassion and for making our loss a little more bearable.Chestnut Lodge is truly a beautiful place and felt right that we chose you and not the advice of the vet.
Thank you so so much.. The Ahern family x
Thank you so much for looking after Sox, our beloved pet who enriched our lives for over 18 years, with care and dignity.
Your care, sensitivity and efficiency is very much appreciated.
Loredana and Francesca Akhtar