Reviews of Chestnut Lodge Services


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Chestnut Lodge Pet Crematorium and Pet Cemetery
Average rating:  
 400 reviews
 by Carole Templeman

We have been using Chestnut Lodge for a good number of years and all our dogs are buried there. Initially we lived locally but since 1997 we have lived in Herefordshire but we still send the ashes to Chestnjut Lodge to keep the dogs together. Stephen and Riann are always helpful and considerate. We have no hesitation in recommending them.

 by Maureen Warwick

My beautiful Labrador was treated with dignity and respect. Thank you for providing such a caring service at what is a very emotional and often traumatic time

 by Jane Hack

Although I never visited the crematorium, the service offered was handled with thought and care and swiftly undertaken. My lovely cat Pickle is missed enormously and I was grateful to have people who helped make this loss a little easier. Thank you.

 by Linda Andrews

I have sadly had to visit Chestnut Lodge twice within 3 months for two beloved dogs. I would never choose anywhere else. Beautiful peaceful setting and kind and compassionate staff. It really helped to know my beloved Ivy and Otis would be treated with the dignity and respect they so deserved. Losing a loved pet is devastating but the right choice to say goodbye so important. Thank you Stephen, Rhiann and staff for taking such good care of my beloved dogs.

 by paul dyer

Very peaceful place glad i choose it for Tessa

 by Chris Durham

Stephen was kind and considerate and helpful throughout, particularly as this was a Sunday on a bank holiday weekend. Thank you for looking after Woody for us.

 by Mr & Mrs Toughey

I just can’t recommend Chestnut Lodge enough. They make what is a very difficult time so much easier. The place is just lovely and everything is thought of for you. The paperwork is quick and easy and they do everything with the upmost respect and empathy. I would not use anyone else.

 by Kate

We would highly recommend Chestnut Lodge. From our first contact everyone was empathetic, helpful and clear. The whole process was managed with dignity and compassion. The setting is beautiful and it really helped to view the quiet and pretty place where our much loved greyhound would rest and to know we can visit. The necessary business/paperwork side of things was managed in an unobtrusive way and there was no ‘selling’ of any unwanted extras. Everything was managed in such a way as to make a difficult time that little bit easier.

 by Micheala Brooks

I can not recommend Chestnut Lodge highly enough. I was passed their details by a family member who had used their services in the last year. I was unsure of the process so I called on the day my cat Stevie was due to be euthanised (in a tearful state) and the process was clearly explained by a caring and empathetic female member of staff; I booked an appointment to take Stevie in directly with my husband.

I want to say the biggest thank you to all of the staff at Chestnut lodge that took care of Stevie and for the beautiful presentation of her ashes, fur clipping and paw prints…. To say I was emotional when I opened the box with the items would be an understatement.

This has been an exceptionally upsetting time for my husband and I as Stevie really was our fur baby and dealing with such a wonderful, companionate and professional crematorium made a very difficult time much easier.

 by gary fleming

Have used CL for all three of my pets over the years. Always professional and sympathetic. Superior in every way to using the vet option as many do. Strongly recommended.

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