Reviews of Chestnut Lodge Services

It was incredibly important for me to write this review in this moment and i really hope many people read this and recommend to so many others so this emotional time in their lives, are treated with the upmost and genuinely incredible support I received from Chestnut Lodge.

My world fell apart several days ago on the 7th October 2020, my baby girl Nala, beautiful Samoyed fell asleep so suddenly. As I had never experienced the passing of my loved ones, i really didn't know what to do in the moment and i wanted my Nala to have the best treatment.

I came across Chestnut Lodge, the reviews were touching, the location was beautiful, and homely. Upon my visit to see the grounds I met Stephen, he is compassionate, warmhearted, sympathetic, sincere, honest, delicate, gentle and absolutely the kindest man. Stephen was willing to do anything to make sure Nala had a wonderful and memorable day to celebrate her beautiful life. Right down to the detailing of how Nala was beautifully presented when my family and I came to see her, to how her Urn was given to me with beautifully presented letters. I never felt when Stephen gave me options for Nala that it was a sales pitch, he treated us like family, with true care and love, everything was focused around what was best for her and us. All that i was given of Nala had her name on, including her clay paws and fur cutting, it was so personalised and touching, I knew she was safe from the moment she was in Stephen and his teams care.

As a dog parent words cannot express how much I thank Stephen and his wonderful team for all that you have done for Nala, my family and I.

I will forever recommend his beautiful place for anyone that has to experience such a traumatic time in their lives, for me animals have always been precious and he treated my baby girl with the best care.

Thank you so much
Sarah and Family

Thank you for the lovely service you provide in such a sad time for us. This is the 2nd one of our babies you have assisted with the cremation and supply of our chosen dog statue. Everything is done with such care and attention. Everything is beautifully and carefully packaged.

We were very impressed by the compassion, care and attention to detail given by Chestnut Lodge when our cat Misty was cremated recently.  We appreciated being able to be near Misty from start to finish and to take her straight home in a beautiful casket.  Thank you Chestnut Lodge for making our final goodbye to Misty so lovely.

Thank you so much for the care given to our beloved Dino on his final journey. We are delighted with the products chosen and the quality of your service and kind words. Dino is back home where he belongs, as we slowly adjust to life without him.

We were very impressed with the compassion, care and attention to detail given by Chestnut Lodge when our nearly 21 year old cat Misty was cremated.  We were able to be near Misty from start to finish and take her home in a beautiful casket.  Thank you Chestnut Lodge for being so understanding and making our final goodbye to Misty so memorable, it meant so much to us.

So very caring and compassionate from first contact after the sad loss of our beloved cat Sox at the age of 18 ,very professional and kept us updated through this sad time. Sox is now back home with us in a beautiful casket. Thankyou .

DAISY We cannot begin to say thank you for making a terrible time bearable
every thing was done with such respect and sympathy it made it
a positive ocassion. we must say if you are in this sad position to go
to Chestnut Lodge they will help with the whole thing and do it beautifully Thank You all Dinah and John

After 14 years I had to say goodbye to my lovely and funny cat Tom. Chestnut Lodge were so understanding about my loss.
I had previously lost my other cat (Alfie) a few years ago and his ashes were given to me in a small wooden box. Chestnut Lodge were able to put Alfie's ashes in one of the beautiful cat caskets.
I received both Tom and Alfie in their cat caskets along with Tom's paw print in clay. They are now together again in their favourite place and I can look at them every day and remember them.
I can't thank Chestnut Lodge enough for their kindness and sensitivity in such sad circumstances and if it hadn't been for them Tom and Alfie wouldn't be together now.

Excellent compassionate service.

I had to say goodbye to my fur baby Barney on Monday and the service from Chestnut Lodge was second to none, from the lady on the phone to Barney being picked up from home, even the little pamphlet they give you gave me comfort with so much information in it. Barney was returned home to me on Thursday
Fantastic service and I will be telling all my friends with doggies about Chestnut Lodge