Reviews of Chestnut Lodge Pet Crematorium and Pet Cemetery

Loosing our beloved dog pluto was heartbreaking but cannot fault Chestnut in the service we received and the reassurance of the care that was taken with Pluto. All the special touches meant so much. Thank you Chestnut. Would highly recommended

It is an emotional time when a pet dies. I am impressed by the excellent service I received from Chestnut Lodge. All concerned were most helpful from the first telephone call I made to the receiving of the ashes. My pet’s remains were beautifully presented along with some kind wishes and poems. I would recommend Chestnut Lodge to anyone who is going through the loss of a beloved pet. Written on behave of my little soldier Benji. R.I.P.

PLEASE- when this dreaded day comes don't leave your beloved pet in the care of anyone other than the wonderful Stephen and his team at Chestnut Lodge. They are beyond compare.Their genuine compassion, kindness and respect both for you and your pet is outstanding. They have been such a comfort in three desperately sad times. From the tiniest yet dearly beloved pet to the larger ones, they are all cared for beautifully and in exactly the same way.
It is one less heartache to know that you can put 100% trust in these wonderful people to look after your loved ones in the most dignified and respectful way. Thank you.

The Robinson Family

I would highly recommend Chestnut Lodge to anyone who has lost a part of their family.
We sadly lost our beautiful little panther prince ( spike ) very suddenly and unexpected on the 12th April.
He was 15, we rescued him with his sister when they where just 9 weeks old.
There's a big part of our family missing now and we still expect him to come walking in.
We found it very very difficult and wanted the very very best for our spike.
Chestnut lodge were wonderful, their empathy , understanding and compassion makes you feel more at ease and i knew spike was going to be safe and looked after with the upmost care.
There is no pressure and they will do their very best to do what wishes you would like.
It's a beautiful, peaceful setting as well.
I would also like to say a Big Thank you to AARON who looked after our spike with the cremation and did our keepsakes of spikes paws for us, they are beautiful and mean so much to us, i know you took special care of our spike and i cannot explain how much that means to us.
Chestnut lodge
Thank you so much for your sensitivity and care in a very difficult time for us xx

I simply can't rate them highly enough. If you have lost your beloved pet then please please use Chestnut Lodge.

Our beautiful boy Blue passed away on 23rd April at home after falling ill so suddenly 2 days before. We were so happy to find Chestnut Lodge as we wanted him cremated but needed the reassurance that he would be looked after and cared for during this process. They made us feel completely at ease and when we arrived with him they treated him with the upmost respect and allowed us to say our goodbyes in such a lovely setting. We collected him today and were so happy to see the way he was presented and packaged and all the little details of the cremation certificate to his name put on everything.
Thank you so much for your care and professionalism in this difficult time xxx

My wonderful 6 yr old Old English Sheepdog called "George" sadly passed away due to lung and heart complications on the 15th April 2020. The vet dealt with contacting Chesnut Lodge in order that a cremation could be carried out and that his ashes could be returned, in order that they could be scattered my me at a later date. I was informed that his ashes would be delivered by them on Friday morning 24th April 2020 between 9.00am - 10.00 am. They were brought home at about 9.40'ish in a most dignified, professional manner by a most sincerely kind gentleman. Carefully packed and presented and marked with his name on everything. Thank you for your most considerate and professional manner in the handling of this sad occasion.

Our beloved dog Baby fell asleep on 14.4.20, I wanted to find a cremation place that I could pick her up the same day and I found chestnut lodge, I can not fault anything about this lovely place. She was treated with respect and love, they gave you time with her alone to say goodbye. I had her back in a couple of hours. I would highly recommend Chestnut lodge. So a big thank you xxx

A wonderful service which gives you time to say goodbye to a much loved pet and shows great respect and dignity and offers lovely keepsakes to treasure forever. This is the second time we have used chestnut lodge, The first time for our rabbit and this time for our beloved dog Bonnie. highly recommended, many thanks chestnut lodge.

I lost my gorgeous Charlie in January and wanted to make sure he had a lovely send off and that i was only going to get his remains. After I had found Chestnut lodge I spoke to someone on the phone and they were very sympathetic and helpful with all of my questions. I was of course concerned about making sure i gave Charlie the best goodbye I could. On the day Charlie was treated with the utmost respect and we were given all the time we needed to say goodbye in a lovely space. When it was time we were taken to the crematoria and shown where it would happen, it was spotless and again we were given one last chance for a goodbye. We were given the ashes in a lovely tin and it was labelled and decorated with a flower, it was a lovely touch and we were so pleased that we chose Chestnut lodge for our final moments with our lovely boy.