Reviews of Chestnut Lodge Pet Crematorium and Pet Cemetery

We registered Molly our Westie with Chestnut Lodge just prior to having her put to sleep due to illness. We were able to make arrangements via email because it would have been to distressing to speak over the phone before she was gone. We found Chestnut Lodge to be impeccable. We took Molly to Chestnut Lodge ourselves shortly after she had passed, the staff not only laid her out for us to see her, they went out of their way to lay her out a second time later that day at very short notice. We collected Mollie 2 days later in a beautiful light oak casket and 2 paw prints in clay All the staff are so nice and very understanding and I recommend to anybody who has lost a pet to use Chestnut Lodge they are second to none.

Many thanks. It is greatly appreciated. Just pleased we were able to help you.

Many thanks to Chestnut Lodge for the efficient, professional and caring service they have provided us at such a difficult and emotional time. Our beloved cat Leo is now back home where he belongs, safe and sound, in his wonderful ‘sleeping cat’ casket, which we love.

Many thanks for those kind words, Mark. I am pleased we have been able to help you

Chestnut Lodge handled our beloved cocker spaniel with the utmost care and respect; and her remains were returned in a beautiful wooden casket bearing her name and a memorial inscription. A locket of her fur was also presented in a heart-shaped keepsake. Everything was exquisitely presented and Chestnut Lodge could not have done more for us at what was a very difficult and emotional time. I cannot thank the company highly enough. RIP Ellie. We'll never forget you. xx

Thank you so much for your kind words.

Chestnut Lodge are Fabulous, what more can i say.
They have looked after our previous pusses when they passed away, the care and presentation is beautiful, and when the recent loss of our Angus at such a young age, the care was no less. Thankyou Chestnut Lodge with all our hearts. Long may you continue. Kenneth and Stephen.

Can't thank chestnut lodge enough.
My niece lost her Roxi who was 14years old.
Collecting her ashes yesterday in a beautiful photo frame/urn made it a tiny bit more bearable for Michelle and she feels happier that she now has roxi home with her where she belongs.
Apart from the little misunderstanding at the beginning regarding payment, which was dealt with promptly, I have absolutely no complaints and would definitely use chestnut lodge again.
Thank you all

Very greatful to everyone at Chestnut Lodge for giving our Jack Russel Archie. The perfect send off on his last little journey. He is at rest now in our garden next to our cherry tree.

Impressed with presentation and care taken with our loved pet. thank you. it has helped at this sad time.

From the first phone call enquiry through to the moment that we left the crematorium with our gorgeous Cocker Spaniel we were treated with upmost respect and compassion. Can’t describe how devastating this past week has been but between Riann, Stephen and the rest of the team, they’ve made a tough week that little bit more bearable. If you want your pet treated with respect and care and if you are put off by the industrial type services offered by competitors then please contact Chestnut Lodge

When the time was right to lay Boots to her eternal rest, my vet reassured me that Chestnut Lodge would show the greatest of respect to her.
I put my faith in them that they would give her the care and attention they would their own beloved pet. When her ashes returned to me I felt comfort that this had been done.
Every correspondence has been caring in nature. The presentation of her ashes and keep safe trinket reassured me that she was shown love by them until the very last moments.
I will certainly use Chestnut Lodge again when the time is right and recommend their services to anyone.

Many thanks, Gemma. It is always a huge act of trust to arrange a cremation through a vet but you are fortunate to have a vet who puts service to their clients before anything else. I hope the extensive information we provide assures you that we really do work the same way whether you are with us or not.

From the moment of first contacting Chestnut Lodge when our little man Mr Jake first became ill to his cremation on Saturday, the team were outstanding. Emails were answered promptly, every request was met. During his cremation myself, my husband and our baby boy were treated with dignity and respect by Stephen. Nothing was rushed and we were able to see that he was going into a clean cremation chamber. We walked around the pet cemetery while we waited and it was so peaceful, all we could hear was birdsong. Lovely place - we would highly recommend. Thank you to everyone.