Reviews of Chestnut Lodge Pet Crematorium and Pet Cemetery

Chestnut Lodge took exceptional care of the remains of our baby Peppermint. They have made the process of losing him easier for me and I have been very comforted by feeling like he has been in good hands. The sleeping cat urn and the other mementos of Peppermint that were delivered yesterday are beautiful and have clearly been prepared with great care. The staff were kind and empathetic throughout the process and already knew who I was the first time I rang up. I could not recommend Chestnut Lodge more highly. Thank you.

Just like to say a very big thank you to Stephen for the kindness and compassion shown to us on the sad loss of my beloved boy Nanuq. Like most people I was a bit wary of whether the ashes I received back were actually my boy but I had no need to worry, everything was as it was promised. I would have no hesitation in recommending Stephen and his team to anybody going through this very sad time. Once again thank you from the bottom of my heart.

Our thanks to all at chestnut lodge for the care and compassion shown to us and our Labrador dog Dyson everything was accomplished by clpets just as described in their literature with care and respect we will recommend their services to anyone in this unfortunate situation 100%

Beautiful reception, service and comforting atmosphere.
My two dogs passed together and they couldn’t of had a more peaceful send off.
Lovely choices of earns and outstanding attention to detail.
Thank u to the whole team

Stephen and everyone at Chestnut Lodge truly give five star service to each and every animal that is left with them at the end of their lives. They are, without question, the best in the business as far as we are concerned .

Just over a year ago we had to have our beloved Cleo put to sleep due to kidney disease at just seven years of age. Our vet arranged for her cremation at Chestnut Lodge and we were really touched by the sensitivity and appropriateness of every aspect of the process, including the respectful and tasteful way her ashes were returned to us. I cannot thank them enough and would recommend them to anyone else facing the sad loss of a well loved animal companion.

I took my ginger boy Hizzy to Chestnut Lodge on the 26th June. Chestnut Lodge were incredibly accommodating with booking as I wasn't sure if the vet would agree it was time just the day before. Sadly, they did, and this surreal numbing realisation swept over me. The vet experience could have been better, but that made my decision to take him home afterwards the best decision ever. From the moment I booked with Chestnut Lodge on the phone, I knew that this too was the right decision. The whole experience was comforting, peaceful and respectful. All my wishes were taken into account and understood. I paid extra for the attended cremation as I felt seeing him physically through the process was something I owed him for 15 years seeing me through all my 'stuff'. I also needed that extra confidence that he would be cremated on his own and I would receive only his ashes. At no point did I feel something could have been done differently, nor do I feel that now. It was as perfect as I wanted and needed it to be. It's a longish process so I sat in the pet cemetery, which is peaceful and in its own way, quite beautiful. I highly recommend Chestnut Lodge and thank you to all of you there for helping me to say goodbye. Miss you loads baby boy. Hizzy - 17/08/2003 - 25/06/2018

We cannot thank Chestnut Lodge enough, for the professional and compassionate service they gave us when our beloved spaniel Max, passed away a few weeks ago, and their compassion and support over the weekend we lost Max was exceptional.
Chestnut Lodge was the perfect place, set in a beautiful woodland, peaceful and quite, to say goodbye to our beloved Max. The attention to detail was second to none, and we would not hesitate to recommend Chestnut Lodge! Thank you Stephen and staff!

We would like to thank Stephen and everyone at Chestnut Lodge for showing such sensitivity and compassion at what was such a difficult time for us. Stephen worked tirelessly to create the perfect tribute to our beloved pet, for which we are truly grateful. It is clear that every last detail is considered and pets are treated with utmost respect and care. It takes a special kind of person to successfully carry out this work and Stephen and his team have most definitely got it right. We could not have wished to receive a more professional service and would highly recommend Chestnut Lodge. With many thanks.

Many thanks Sarah. That means a great deal to us.

Thank you for your calm and caring nature when dealing with our lovely dog Bessie. Your weekend service was excellent and we were really impressed with the professional manner and attention to detail.