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Average rating: 153 reviews
Jan 27, 2018
We would like to thank all at Chestnut Lodge for giving our Dog sweep a caring individual cremation service thank you.
Jan 26, 2018
Found chestnut lodge to cremate my poor dog that passed away by total accident but I’m so glad I did what a lovely service, so friendly, kind and personal they really did care and they gave my little Lou a lovely send off, i couldn’t of ask for more, I would highly recommend them and thank you.
Jan 16, 2018
Our dear Bella was treated with such dignity and we are so glad we found Chestnut Lodge. Cannot speak too highly of the service and the kindness shown by the staff. The presentation of the ashes and paw prints is first class and we can give 100% recommendation to anyone who needs this service.Thank You
Jan 1, 2018
Our beautiful Bambi passed away on Saturday 26th August unexpectedly in her sleep, which was a huge shock to us all. After cancelling the initial animal service Bambi was due to go to, as we felt their methods were not respectful, we found Chestnut Lodge and we are so pleased that we did. We wanted to say a huge thank you to Chestnut Lodge for giving Bambi the send off she so deserved and for showing empathy but also professionalism throughout the whole process. Before Bambi went to Chestnut Lodge we had quite a traumatic experience where the veterinary clinic gave Bambi to the wrong company, this as you can imagine caused us a lot of distress but Stephen, when found out what had happened, went to pick her up personally which we were so grateful for and showed to us they go above and beyond because they care.I would highly recommend Chestnut Lodge to anyone, the setting is beautiful and peaceful and everything is carried out with the highest amount of dignity to the animal and their owners.
Dec 8, 2017
Ball ball, our family Westie for 13 years passed this Wednesday at 5:40am next to me. I called Chestnut Lodge not having a clue how to give him the most respectful and loving sent off. Vet offer to take him in but my brother and I want it to be personal, and heartfelt. I have look through different options but only this one feel right. And it was the prefect choice, I cannot thank you enough for the professionalism, the understanding, the patient to us the owner, and the respect, the gentleness to our beloved, to our ball ball. I highly recommend it.
Dec 8, 2017
I cannot thank Chestnut Lodge enough for the kind and considerate way they dealt with my beloved pet.Such dignity was shown in all aspects and my wishes carried out completely as I asked,she was also returned to me beautifully.Thankyou so very much for making this sad time bearable.The memorial page is a wonderful idea and helped me a lot.I know she’s gone but not forgotten 💜
Nov 13, 2017
Thank you Chestnut Lodge for your professionalism and good service. You made a difficult decision much easier and helped us to say goodbye to our little girl in the best way possible. This gave us all great comfort to know she was well looked after and respected in her passing. I would highly recommend your services to other people going through this difficult and sad time.
Nov 10, 2017
We cannot fault the staff of Chestnut Lodge, as they not only showed respect to us wanting to say our goodbyes alone, they acted beyond professionalism.They made sure we and our loved one was well looked after, and gave us such a dignified farewell to our little girl.Thank You for all you did for us and our precious little girl Tootsie.
Nov 6, 2017
A great service thank you very much. We lost our beloved Ben after many years of so many fun times. Highly recommended.
Nov 6, 2017
I would strongly recommend the Chestnut Lodge Crematorium. I have had two cats cremated there and the sympathy, great service and professionalism I have received have been beyond my expectations. They have even cremated an exhumed cat for me so don’t be afraid to cremate your pet even if you think it’s too late. I think handling an exhumed pet must be awful so I give them credit for this.I will definitely use their service again should the need arise. Thank you all at Chestnut Lodge Crematorium for everything you have done for me.