Reviews of Chestnut Lodge Pet Crematorium and Pet Cemetery

From the first phone call enquiry through to the moment that we left the crematorium with our gorgeous Cocker Spaniel we were treated with upmost respect and compassion. Can’t describe how devastating this past week has been but between Riann, Stephen and the rest of the team, they’ve made a tough week that little bit more bearable. If you want your pet treated with respect and care and if you are put off by the industrial type services offered by competitors then please contact Chestnut Lodge

When the time was right to lay Boots to her eternal rest, my vet reassured me that Chestnut Lodge would show the greatest of respect to her.
I put my faith in them that they would give her the care and attention they would their own beloved pet. When her ashes returned to me I felt comfort that this had been done.
Every correspondence has been caring in nature. The presentation of her ashes and keep safe trinket reassured me that she was shown love by them until the very last moments.
I will certainly use Chestnut Lodge again when the time is right and recommend their services to anyone.

Many thanks, Gemma. It is always a huge act of trust to arrange a cremation through a vet but you are fortunate to have a vet who puts service to their clients before anything else. I hope the extensive information we provide assures you that we really do work the same way whether you are with us or not.

From the moment of first contacting Chestnut Lodge when our little man Mr Jake first became ill to his cremation on Saturday, the team were outstanding. Emails were answered promptly, every request was met. During his cremation myself, my husband and our baby boy were treated with dignity and respect by Stephen. Nothing was rushed and we were able to see that he was going into a clean cremation chamber. We walked around the pet cemetery while we waited and it was so peaceful, all we could hear was birdsong. Lovely place - we would highly recommend. Thank you to everyone.

Kind and caring service arranged through our vets Coastway in Telscoobe Cliffs. Shesha our Beautiful cat was returned to us in a few days. Thank You

On Saturday 18/5/19, I entrusted MITZY, our beloved family pet of my son's and daughterin-law's to THE CHESTNUT LODGE PET CREMATORIUM AND PET CEMETERY in FELBRIDGE, East Grinstead (on a friend's higly credited recommendations). We were not let down! Though in obvious distress, the warm and sensitive welcome I recieved from this beautiful place was very consoling and immediately made me feel comforted. Our family pet Mitzy of 19 years, was rested in their simple, peaceful and tranquil clean parlour. She was groomed and privately laid peacefully on an elevated table, wrapped and covered in clean white sheets. She looked peaceful. Yesterday, Monday 20th, with great sadness, we came to give her our last respects and to be present before she was slowly eased to her cremation chamber.
My son, Chariya and myself , would like to thank Stephen and his dedicated and helpful staff for their highly sensitive, care and professionalism in helping us through our time of grief. The loss of a beloved family pet was helped and made bearable by your kindness and genuine love for animals. A precious memory we will hold in our hearts forever. You looked after our cat MITZY beyond our expectations. We are truly grateful our she had the best send off one could ever hope for. THANK YOU CHESTNUT LODGE PET CREMATORIUM AND PET CEMETERY.
Farewell Mitzy 🐈. Thank you for 19 years of joy and unconditional love.
😪🐈💔🙏🌳🕊🌴🌻🌹🐈💝😘

What a lovely idea. Pets are like family to me and its nice to know that you treat them with resprct like you would a human. Keep up the good work and furry kissies to all the animals thst have gone to heaven xxx

Yesterday I collected my beautiful princess Blue. The sadness that her passing has left us with has been unbearable, but we were able to spend some time with her and say our last goodbyes and at all times both Blue and ourselves were treated with total respect. We left her in the teams kind hands and went to collect her later in the day. We chose to have both the clay paw print and the paper ones and a fur cutting. They were so beautifully and thoughtfully presented that although I broke my heart I was so happy to have these beautiful reminders of her to go along with my memories. When I got home and opened the urn, I gasped, a little flower placed on top of her ashes. I cannot thank you enough for the kindness you have shown Blue and ourselves. I have the most beautiful keepsakes of her that will be forever treasured as she was. You made a very difficult process easier. Thank you to all of you

Chestnut Lodge were fantastic when our beloved family dog of sixteen years Gizmo sadly passed away. They were not only professional, but extremely sympathic. Our input and wishes were respected and granted each step of the way. A lovely peaceful environment surrounded by Robins. They did our beautiful Gizmo proud. Thank You Stephen and the rest of the Chestnut Lodge Staff.

Very caring people and meticulous in what they do very professional and take great care of your pets

Thankyou for looking after Buffy and returning so swiftly home she is now in the garden her favourite place.